Privacy Policy

At MTB Event Rentals, we take your privacy seriously. This Privacy Policy outlines the types of personal
information we may collect when you use our website and how we use and protect that information. By using our
website, you agree to the collection and use of your information as described in this policy.

Collection of Information

When you visit our website, we may collect certain information about your device, including your IP address,
browser type, and operating system. We may also collect information about your activity on our website, such as the
pages you visit and the links you click.
If you submit a quote request or contact form, we may collect additional personal information, such as your name,
email address, phone number, company name, and details about your event.

Use of Information

We use the information we collect to provide you with the best possible experience. This includes:
● Responding to your quote requests and inquiries
● Preparing proposals, invoices, and rental agreements
● Coordinating delivery, setup, and pickup of rental items
● Communicating with you about your order or an upcoming appointment
● Improving our website and customer experience
We may also use your information for internal business purposes, such as data analysis and advertising.

Sharing of Information

We do not sell your personal information. We will not share your personal information with third parties, except as
necessary to provide you with our products and services. This may include sharing your information with our
payment processors and delivery/logistics partners. We may also share your information with law enforcement or
government agencies if required by law.
We may use third-party service providers, such as our website host and advertising platforms, to help us operate our
business. These providers may have access to your information, but only to the extent necessary to perform their
functions on our behalf.

Text Messaging (SMS) Privacy

If you provide your phone number to MTB Event Rentals, our team may contact you by text message (SMS)
regarding your quote, order, delivery, or event details.
SMS consent is not shared with third parties or affiliates. Your phone number and opt-in status are used solely
by MTB Event Rentals to communicate with you about your own inquiry or order.

Types of messages you may receive:
● Quote and order confirmations
● Appointment and showroom visit reminders
● Delivery, setup, and pickup scheduling updates
● Order or account notifications
We do not send marketing or promotional text messages unless you separately opt in to receive them.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP to any text message you receive from us. You can also reply HELP
for assistance, or contact us directly using the information below.

Your California Privacy Rights

If you are a California resident, you have the right to know what personal information we’ve collected about you,
request that we delete it, correct inaccurate information, and opt out of the sale or sharing of your information (we
do not sell personal information). To exercise any of these rights, contact us using the information below.

Security of Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot
guarantee absolute security of your information.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Your continued use of our website following any
changes constitutes your acceptance of the changes.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@mtbeventrentals.com or
(844) 815-8620.